My week

I�ve spent the past week working on my parent�s new house. Not really working there but just getting everything ready. I�ve realized that I�ve had to take control of most of it and thankfully my parents are more than happy to let me take control. Today JAB and I went out there and put all the blinds up and paint some and then the movers are coming Saturday. I�m dreading that the most. I hate moving, I hate dealing with movers. Every time JAB and I have moved we�ve had the worst movers who think that they are doing us a favor by moving our stuff and getting paid for it. My parents are moving 10 thousand pounds of stuff so I�m expecting a lot of moaning and groaning. Then the question is; do you give them a tip? If so how much? The move is going to cost my parents almost 8 thousand dollars. How do you tip for that? Surely not 10%.

I�m really enjoying my time off. Not that I�m really doing anything but it just the fact of knowing that I don�t have to worry about leaving home or getting my uniformed cleaned or cleaning up for my employer�s mess. I received an email and a phone call from my supervisor today asking me to submit a customer service report on how I �win back customers.� And she said that the information would be tracked. What does that mean, tracked? I don�t win back customers; I try to keep them after my airline has screwed up. I realized the fact that I don�t really like our customers. I don�t like working for the public in this category. My last day at work I did a Grand Cayman turn. Two things I realized.

First: Parents don�t seem to care about their children anymore. The Grand Cayman�s is a great vacation spot for ADULTS. Even young ADULTS. But I saw so many young, young children. When I was growing up my vacations were going to visit family, not going to a tropical island. Then I saw the parents with the young children getting drunk on the plane. This one couple with the infant in the car seat between them asked me if we had tequila shots. I told them that we didn�t serve tequila. They loudly asked �what kind of bar is this?� Those were there exact words. I looked at them and said, this isn�t a bar, this is a mode of transportation. I tried to do my fake smile that I use when I�m pissed off but I don�t think they noticed. The mother then asked for a shot of rum with orange juice on top. In coach you give them the bottle of liquor and then a glass full of whatever they want. But No they wanted me to make the shot. There was an airplane full of people and they wanted me to MAKE it. I did, because I didn�t really know how to get out of it. I made two of them, one for the father and the mother. During the 2 hour flight I made them 5 each. I jokingly asked who was going to watch the baby during their stay and the father said, he�s little and sleeps a lot. On landing the baby started to cry. Most good parents know that during take off and landing you give the baby a bottle so their ears don�t block up. Of course by the time we were landing the mother was passed out and the father just rocked the car seat. As they were getting off the plane, they were seriously stumbling. In the Grand Cayman they use stairs instead of a jetway. Well walking down the stairs proved to be a challenged for the dad who was holding the baby. But they made it safely. A passenger, excuse me customer, said as she was getting off, �It was irresponsible for you to serve that young couple all of those drinks. The pilot said to her, �it�s their responsible not ours.� She glared at him as she was getting off.

Second: People are mean and they expect a lot from people. On the flight back to ATL I was picking up the customers trash. I got to a couple and started taking their trash. The woman looked up at me and said to her husband. This service today is awful. The steward isn�t even smiling. I looked at her and continued to take the person at the window�s trash. She then says to me. �Would it kill you to smile�? How many times do you smile when you�re picking up trash, was my response. I tried to do that fake smile thing but I couldn�t. This pissed her off. When I was passing out the immigration forms her husband did all the talking while she just glared at me. I heard her tell her husband that she was going to write a letter. I wish that there was some way that I could write a letter.

A few years ago, a flight attendant was working first class and a passenger was extremely rude to her and called her a stupid bitch for making him turn off his lap top computer. This guy was wearing a polo shirt which had his company logo on it. She wrote it down. She then was able to access his passenger records and get his employee information. If you know a gate agent it�s very easy for us to get. She ended up writing his company and told them how he represented himself and his company. She thought nothing of it. A few weeks later her supervisor called her in and told her that she was fired for going into the reservation system and getting his personal information. Apparently he was suing my airline because he was fired due to the letter she wrote. It sucks that she was fired but I would love to go out that way.

My Weather